Your source for information about Campbell River's water distribution system.
Delivering Water From Source to Tap
Every year, the City of Campbell River treats and distributes more than 9.5 million cubic metres (9.5 billion litres) of water, drawn from Campbell River’s water source at John Hart Lake.
We follow a multi-barrier approach of watershed protection, disinfection, monitoring and demand management. This approach to protecting, treating and distributing Campbell River’s water supply helps us deliver tap water that meets our high standards — and yours.
Find out more about Campbell River’s water-distribution system, including important information about alerts and restrictions and how you can help protect and conserve the community’s water supply.
Report a Water Leak or Water Problem
Call the Dogwood Operations Center at 250-286-4033.
After-hour emergencies: call 250-287-7444.
Ask a Question About Water Service or Operations
Contact the Dogwood Operations Centre.
Phone: 250-286-4033
Email: dogwood.centre@campbellriver.ca
Want to Learn More About Watering Restrictions or Toilet Rebates?
Contact the Water Wise team.
Phone: 250-203-2316
Email: water.wise@campbellriver.ca
Watering restrictions are in effect from May 1 to September 30. Stage One restrictions are currently in effect. Visit the Alerts and Restrictions Page for More Information.
Conserving water is important to protecting our watershed and our infrastructure. Find information about the need to conserve and get tips on what you can do to reduce water use. Go to the Water Conservation page.
Find Out How the City Delivers Water to Your Taps
Distribution
Every year, the City of Campbell River treats and distributes over 9.5 million cubic metres of drinking water to the community. Learn more on the Distribution page.
The City conducts regular water sampling and testing.
Learn more on the Water Quality page.
There are no filtration or straining devices on any systems in Campbell River due to the high quality of the source water. Learn more on the Treatment page.
The health and safety of Campbell River’s watershed is monitored through comprehensive watershed sampling. Learn more on the Watershed Protection page.
Get an overview of the City's plans to safeguard and improve the water system for the future. Go to the Reports page.
Find answers to your questions about sprinkling regulations, water leaks, service shut offs, locates and more. Go to the Frequently Asked Questions page.